Privacy Policy

 

The purpose of this Privacy Policy is to inform users about the collection and processing of personal data obtained through the website www.alfamimtech.com (hereinafter, the “Website”).

ALFA MIM-TECH, SLU complies with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR), ensuring at all times the proper use and processing of users’ personal data.

WHAT DATA DO WE COLLECT THROUGH THE WEBSITE?

You may visit and use the services provided through the Website without identifying yourself or disclosing any personal information. We may process your IP address, the operating system or browser you use, and even the duration of your visit on an anonymous basis.

The only personal data to which ALFA MIM-TECH, SLU will have access are those voluntarily provided by the user when contacting ALFA MIM-TECH, SLU by email or through any other means made available on the Website.

Specifically, ALFA MIM-TECH, SLU will record the following information:

• Data provided through the contact form by users interested in obtaining information about our services or making any type of enquiry or request to ALFA MIM-TECH, SLU.
• Data provided by sending emails to the addresses specified on the Website.
• Data provided by completing forms or using the functionalities made available on the Website at any given time.

WHAT IS THE LEGAL BASIS FOR PROCESSING YOUR DATA?

The legal basis for processing is the consent given by users through acceptance of this Privacy Policy and the corresponding checkboxes. Such acceptance implies that the user has been informed and has expressly consented to the content of the clause attached to the relevant form or to the acceptance of the Privacy Policy.

FOR WHAT PURPOSES WILL WE PROCESS YOUR PERSONAL DATA?

In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR), we hereby inform you that the personal data you voluntarily provide through the various data-entry forms made available for this purpose on the Website, or through any other data collection channel, will be incorporated into the processing records for which ALFA MIM-TECH, SLU is responsible, for the management of the data collected for the following purposes:. for the management of the data collected for the following purposes:

• To respond to any enquiry, request or query submitted.
• To manage the requested service, respond to your request or process your enquiry.
• To manage, administer and process forms and provide the requested services.
• To maintain and manage the contractual relationship.
• To send informational communications that the company considers may be of interest to you, through any means voluntarily provided by you, concerning products and/or services that are similar or related to those requested. In such cases, the data will only be used for the purposes strictly necessary for which the services were requested and may not be used for any other purpose. You will be duly informed of any disclosure other than those specified above and may exercise your right to object at any time.
• To carry out analyses and improvements to the Website and develop new services.
• To process requests to unsubscribe from our services.
• For any other purpose referred to in the forms and functionalities made available through the Website at any given time.

TO WHOM WILL YOUR DATA BE DISCLOSED?

The data collected are adequate, relevant and not excessive in relation to the scope and purposes described above. Your data will be processed and stored in compliance with the security measures required under applicable legislation, ensuring their integrity and confidentiality at all times.

Your data will not be transferred to third parties, except where required by law, nor will they be shared with companies or entities unrelated to ALFA MIM-TECH, SLU. You are hereby informed of the following possible disclosures of your data:

• • To public and private bodies where necessary to comply with legal obligations under applicable legislation.
  • To legal advisers, consultants and/or auditing firms.
  • To data processors required for the performance of the corresponding service provision agreement.
  • To companies responsible for our website support and maintenance.
  • To companies responsible for the support and maintenance of our IT systems.
  • To companies responsible for the support and maintenance of our management software.
  • To companies responsible for the support and maintenance of our servers and cloud services.
  • Should any international transfer of data occur as a result of the use of applications, such transfer will be carried out in strict compliance with all safeguards required under European data protection and privacy legislation.
  • To other companies, entities and partners for administrative and/or commercial purposes, for the management of the purposes described above, for the provision of services and for the proper management of the company and its various activities.

In such cases, the data may only be used for the purposes strictly necessary for carrying out the activities for which the relevant services were requested and may not be used for any other purpose. You will be duly informed of any disclosure other than those specified above and may exercise your right to object at any time.

Consent shall be deemed to remain valid unless and until you expressly notify us that you withdraw your consent to any of the processing activities referred to above.

You expressly consent to us contacting you through any means that you have voluntarily provided.

The user of the Website shall be solely responsible for the truthfulness and accuracy of the data provided, with ALFA MIM-TECH, SLU acting in good faith solely as the service provider. If false data or data relating to third parties have been provided without their consent, ALFA MIM-TECH, SLU reserves the right to immediately delete such data in order to protect the rights of the data subject or subjects concerned. ALFA MIM-TECH, SLU accepts no liability for any failure to comply with this requirement.

ALFA MIM-TECH, SLU undertakes to comply with its duty of confidentiality with regard to personal data and its obligation to safeguard such data, and will adopt all technical and organisational measures necessary to ensure the security of personal data and prevent their alteration, loss, unauthorised processing or access, taking into account the state of the art, the nature of the data stored and the risks to which they are exposed, all in accordance with applicable legislation.

DATA RELATING TO MINORS

We do not process data relating to children under the age of 14. Therefore, please refrain from providing such data if you are under that age or, where applicable, from providing data relating to third parties under that age. ALFA MIM-TECH, SLU accepts no liability for any failure to comply with this provision.

WHAT RIGHTS DO YOU HAVE?

• The right to know whether or not we are processing your data.
• The right to access your personal data.
• The right to request rectification of your data if they are inaccurate.
• The right to request the erasure of your data if they are no longer necessary for the purposes for which they were collected or if you withdraw the consent previously given.
• The right to request restriction of the processing of your data in certain circumstances, in which case we will retain them only in accordance with applicable legislation.
• The right to data portability. Your data will be provided to you in a structured, commonly used and machine-readable format. If you prefer, we may send them to a new data controller designated by you. This right only applies in certain circumstances.
• The right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos) or the competent supervisory authority if you believe that we have not dealt with your request appropriately.
• The right to withdraw your consent at any time in respect of any processing activity to which you have consented.

If any of your data change, we would appreciate it if you could inform us so that we can keep them up to date.

Users of the Website may exercise these rights at any time, in accordance with the terms established by applicable legislation, by contacting the data controller:

• In writing at the company’s address: Torrekua, 3 – 20600 – EIBAR (Gipuzkoa), Spain.
• By email at: info@mimtech-alfa.com

WOULD YOU LIKE A FORM TO EXERCISE YOUR RIGHTS?

We have forms available for exercising your rights. You may request them from us by email or, if you prefer, use the forms prepared by the Spanish Data Protection Agency or by third parties. These forms must be electronically signed or accompanied by a photocopy of your Spanish National Identity Document (DNI). If you are acting on behalf of another person, you must also provide us with a copy of that person’s DNI or have the form signed using their electronic signature.

HOW LONG WILL IT TAKE US TO RESPOND TO A REQUEST TO EXERCISE YOUR RIGHTS?

This depends on the right being exercised, but we will respond within a maximum of one month from receipt of your request. This period may be extended by up to two additional months where the matter is particularly complex, in which case we will notify you that we require additional time.

HOW LONG WILL WE RETAIN YOUR PERSONAL DATA?

• Personal data will be retained for as long as you maintain a relationship with us.
• Once your relationship with us has ended, personal data processed for each purpose will be retained for the periods established by law, including any period during which a judge or court may require such data, taking into account the applicable limitation periods for legal claims.
• The data processed will be retained until the legal periods referred to above have expired where there is a statutory obligation to retain them. Where no such statutory retention period exists, the data will be retained until the data subject requests their erasure or withdraws the consent previously given.
• We will retain all information and communications relating to the provision of our services for the duration of the applicable service warranties in order to deal with any potential claims.
• Once the aforementioned periods have expired, users’ personal data may be blocked and retained by ALFA MIM-TECH, SLU solely for the purpose of addressing any potential liabilities arising from their processing and only for the applicable limitation period for such liabilities. Once this period has expired, the personal data will be deleted by ALFA MIM-TECH, SLU.

SECURITY, COOKIES AND IP ADDRESSES

The Website uses information security techniques generally accepted within the industry, including firewalls, access-control procedures and cryptographic mechanisms, for the purpose of preventing unauthorised access to data. To achieve these objectives, the user agrees that the service provider may obtain data for the purposes of the corresponding authentication of access controls.

NOTIFICATION OF PERSONAL DATA SECURITY BREACHES

In the event of a personal data breach, unless the breach is unlikely to result in a risk to the rights and freedoms of natural persons, ALFA MIM-TECH, SLU will notify the Spanish Data Protection Agency within 72 hours of becoming aware of the incident, describing the nature of the breach, the possible consequences arising from it, and the measures taken or proposed to remedy the security breach. Where possible, the notification will also specify the categories and approximate number of data subjects and personal data records affected.

Likewise, ALFA MIM-TECH, SLU will notify the data subjects concerned without undue delay where the personal data breach is likely to result in a high risk to the rights and freedoms of natural persons, describing the possible consequences arising from the breach and the measures taken or proposed to remedy it.

USE OF COOKIES AND ACTIVITY LOG FILES

If we use cookies other than those that are strictly necessary, you may consult our Cookie Policy through the corresponding link available from the home page of our Website.

The service provider, either directly or through a third party engaged to provide measurement services, may use cookies when a user browses the Website. Cookies are files sent to the browser by a web server for the purpose of recording the user’s activities during their browsing session. The cookies used by the Website are associated solely with an anonymous user and their computer and do not, by themselves, provide the user’s personal data.The use of cookies enables the server hosting the Website to recognise the web browser used by the user in order to make browsing easier. For example, this allows users who have previously registered to access areas, services, promotions or competitions reserved exclusively for them without having to register on each visit. Cookies are also used to measure audience and traffic parameters and to monitor progress and the number of visits.

Users may configure their browser to notify them when cookies are received and to prevent cookies from being installed on their device. Please consult your browser’s instructions and manuals for further information.
Users are not required to allow cookies sent by the Website, or by a third party acting on its behalf, to be installed in order to use the Website, although users may be required to log in to services that require prior registration or login.
The cookies used on this Website are, in all cases, temporary and are used solely for the purpose of making subsequent transmission more efficient. Under no circumstances will cookies be used to collect personal information.

IP ADDRESSES

The Website’s servers may automatically detect the IP address and domain name used by the user. An IP address is a number automatically assigned to a computer when it connects to the Internet.
All such information is recorded in a duly registered server activity log file, enabling subsequent processing of the data solely for statistical measurement purposes, including determining the number of page impressions, the number of visits to web services, the sequence of visits, the access point, and other similar statistical information.